Customer Reviews

Customer reviews matter most when you can verify who is actually doing the work. At O.A.K. Services, Charles Rice is not just the owner — he is the ISA Certified Arborist on staff, a credential he has held for 14 years. That distinction shows up in the reviews: customers consistently describe a crew that explains what it is doing and why, not one that simply shows up with a saw. O.A.K. has also held TCIA Accreditation since 2016, placing it in the top 2% of tree companies nationally. The Tree Care Industry Association accreditation process audits business practices, safety standards, and crew training — it is not a self-reported rating. When you read a review mentioning safety, cleanup, or a fair estimate, that outcome traces back to documented standards, not luck. The company is fully licensed and insured, carrying Commercial Auto, General Liability, and Worker’s Compensation coverage, which protects every customer whose property the crew enters. O.A.K. serves Aiken, Pinecrest, North Augusta, Warrenville, Graniteville, Gloverville, Burnettown, Belvedere, Langley, and Clearwater, SC. Reviews posted here come from customers across that service area — homeowners, commercial property managers, and municipal contacts who hired O.A.K. for everything from routine pruning to emergency storm response using the company’s 126-foot, 100-ton tree crane. Charles Rice is also an active Aiken Chamber of Commerce Ambassador and serves on the Aiken Land Conservancy advisory committee, including as a supporter of the Hitchcock Woods Foundation, which stewards a 2,100-acre urban forest. These are not marketing affiliations — they reflect 21 years of operating in this community and knowing its trees. Read the reviews below for specifics. Then call (803) 443-4080 or (833) 625-7827 to schedule an estimate.